The Role of GPT-3 Chatbots in Customer Service
Can a chatbot replace a human customer service representative? This is the question that businesses are asking themselves, as they consider adopting GPT-3 (Generative Pre-trained transformer-3), a powerful NLP model, to generate human-like responses for a wide range of customer queries and prompts. GPT-3 has the potential to revolutionize traditional customer service workflow by providing…
