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How to Encourage Your Customers to Provide Feedback

In this game of e-commerce, where commercial transactions are conducted electronically over the internet, more product reviews and ratings make up for better revenue and more customers. Since online purchases do not provide the experience to touch, feel, or try products the same way in-store visits do, customers rely heavily on their fellow buyers’ feedback. […]

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3 Best Sharp Spring Alternatives and Competitors in 2021

Sharp Spring is a leading cloud-based marketing automation solutions provider. More than 1,200 dealers and over 6,000 businesses use Sharp Spring to expand their sales funnel, track return on investment, and optimize marketing costs. Its intuitive platform and affordable monthly pricing set it apart from its competitors. It has powerful behavior-based email marketing, native or […]

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How To Improve Employee Engagement Using Digital Signage

There is no denial of the fact that employee engagement benefits the organization economically. As engaged employees are enthusiastic and committed to their work. They are well aware of their goals and objectives and that of the organization and work tirelessly towards its fulfillment. According to statistics released by The Bureau of National Affairs, businesses […]

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Outsourcing customer support services: pros and cons

What is outsourced customer care? Outsourced customer service is when a company hires a third-party service to handle inbound and outbound calls with customers. Outsourcing is a word associated with a lot of stereotypes, some of which are ‘cutting corners’, ‘imperfect customer care’, and ‘lower quality. But for a lot of businesses, customer support outsourcing […]

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