What is outsourced customer care? Outsourced customer service is when a company hires a third-party service to handle inbound and outbound calls with customers. Outsourcing is a word associated with a lot of stereotypes, some of which are ‘cutting corners’, ‘imperfect customer care’, and ‘lower quality. But for a lot of businesses, customer support outsourcing…
Over the past few years, the cloud gaming industry has grown at an astounding pace. According to research studies, the number of global online gamers is expected to grow from 2.3 billion in 2018 to 2.725 billion in 2021. Game developers are keeping pace with this ever-evolving industry. They are continually striving to improve user…
As if the HR industry hasn’t already been in a whirlwind of change in the past several years, 2020 has been truly staggering in terms of how HR experts have had to adapt. The pandemic alone has pushed companies to work remotely without preparation or the right tech resources, and many have had to completely…
With a well-planned PPC campaign, you can earn more conversions and revenue. It is the better way to find potential customers or traffic at the online site. Earning money is simple and easy for business people with this approach. One primary way to work consistently in the PPC campaigns is to increase the money. The…
When a user visits your website, there are typically a handful of ideal options that you hope they click on. The ratio between users who complete those preferred actions and those who don’t is what makes up your website’s conversion rate. Why does this matter? Well, by optimizing the parts of your website that users…